Privacy Policy

Last updated: August 2026

Who We Are

Claritas Europe is committed to protecting your privacy and handling personal information responsibly.

Our website address is https://claritaseurope.com.

Information We Collect

Depending on how you use our website, we may collect:

• Your name, email address, telephone number and company details
• Information submitted through contact forms
• Account and login information for authorised users
• Technical information such as your IP address, browser and device type
• Website activity, security and audit records

How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide our services
• Manage client, staff and authorised user accounts
• Operate and secure our website and internal systems
• Prevent fraud, spam and unauthorised access
• Meet legal, regulatory and contractual obligations

We only process personal information where we have a lawful basis for doing so.

Cookies

Our website uses cookies and similar technologies to support secure login sessions, remember preferences, improve website performance and understand how visitors use the site.

You can manage cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.

Secure Accounts and Staff Portal

Where authorised users access secure areas of the website, including staff or client portals, we may process account details, login records, permissions, Two-Factor Authentication settings and activity logs.

For staff users, this may also include attendance records, working times, breaks, work location, leave requests, company communications, documents, equipment records and related audit information.

Access to this information is restricted to authorised personnel.

Contact Forms, Comments and Uploaded Files

When you contact us through a form, we collect the information you provide so that we can respond to your enquiry. We may also collect technical details for security and spam prevention.

If comments are enabled, comment information, IP addresses and browser details may be processed by an automated spam detection service.

Authorised users should remove location information such as GPS or EXIF data from images before uploading them.

Embedded Content and Third-Party Services

Our website may contain embedded videos, maps, social media content or links to external websites. These third parties may collect information, use cookies or monitor your interaction with their services under their own privacy policies.

Who We Share Information With

Claritas Europe does not sell or rent personal information.

We may share information only where necessary:

• With trusted hosting, email, security, backup or IT providers
• With professional advisers
• Where required by law or a regulatory authority
• To protect our systems, services, users or legal rights

International Data Transfers

Some service providers may process information outside Ireland or the European Economic Area. Where this occurs, we take reasonable steps to ensure appropriate data protection safeguards are in place.

How Long We Keep Information

We retain personal information only for as long as necessary to provide our services, manage accounts, maintain security records, resolve disputes and meet legal, employment or regulatory obligations.

Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion or restriction of processing
• Object to certain types of processing
• Request a portable copy of certain information
• Withdraw consent where processing is based on consent

Some rights may be limited where we are legally required to retain or process information.

Security

We use appropriate technical and organisational safeguards to protect personal information. These may include secure authentication, role-based access controls, encryption, Two-Factor Authentication, security monitoring, backups and regular software updates.

Complaints

If you have concerns about how we process your information, please contact us first so that we can investigate.

You may also have the right to lodge a complaint with the Irish Data Protection Commission or another relevant supervisory authority.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, website, legal obligations or data protection practices. Updates will be published on this page.

Contact Us

For privacy questions or data protection requests, please contact Claritas Europe using the contact details available at https://claritaseurope.com.